The conversion funnel that was invisible is now measurable

See how many people pass by, how many walk in, and where conversion breaks down.

Sentinela connects traffic outside your store to the journey inside, showing where opportunities are captured, advanced, or lost.

Estimated purchase is an experimental journey inference and does not confirm a sale, revenue, or financial transaction.

Sentinela

Conversion funnel

Illustrative data
Physical conversion funnel with illustrative data
Physical conversion funnel with illustrative data100.0%15.0%18.9%
  1. People passing by
    traffic in front of the store
    12,840
    100.0% funnel baseline
  2. Entries
    crossed the entrance
    1,926
    15.0% from previous stage. 15.0% from first stage
  3. Estimated purchases
    estimated inference
    364
    18.9% from previous stage. 2.8% from first stage
Visitor trends
Top zones
Visit duration
Visits without engagement

Physical retail's blind spot

Revenue shows the result. It does not translate conversion or efficiency.

Without separating external traffic from internal performance, a decline can look like weak demand when the storefront is the issue—or look operational when the corridor simply got quieter.

  1. 01

    External traffic

    How many people passed in front of the store?

  2. 02

    Store attraction

    What share of that traffic decided to enter?

  3. 03

    Internal conversion

    What share of entries progressed to an estimated purchase?

Sentinela separates traffic effects from operational effects.

The metric that changes the reading

Attraction rate: how much corridor traffic your store turns into opportunity.

Volume shows the size of the traffic. The rate shows the effectiveness of the storefront, campaign, and proposition in that context.

Illustrative data

entries ÷ people passing by

15.0%

of people passing by decided to enter

Volume

People passing by
available demand
12,840
Entries
captured opportunities
1,926
Estimated purchases
estimated inference
364

Efficiency

Attraction rate
entries over passers
15.0%
Estimated internal conversion
estimated purchase over entries
18.9%
Estimated total conversion
estimated purchase over passers
2.8%

The same number of entries can represent very different performance when corridor traffic changes.

Two rates, two questions

First identify which transition lost efficiency. Then investigate the operational causes that are compatible with it.

  1. Passers → Entry

    15.0% attraction rate

    Is the store turning available corridor traffic into entries?

    Hypotheses to compare for attraction

    • Storefront
    • New collection
    • Campaign
    • Facade
    • Appeal
  2. Entry → Estimated purchase

    18.9% estimated internal conversion

    Are visits progressing through the store toward an estimated purchase?

    Hypotheses to compare inside the store

    • Service
    • Layout
    • Queue
    • Availability
    • Experience

Estimated purchase is an experimental journey inference and does not confirm a sale, revenue, or financial transaction.

Compare what actually changed

The new collection attracted more people, even with less corridor traffic.

Normalizing by available traffic reveals the response to the storefront and collection without confusing efficiency with volume.

Before the new collection

People passing by
corridor traffic
8,420
Entries
attracted by the store
842
Attraction rate
baseline
10.0%

After the new collection

People passing by
corridor traffic
6,900
Entries
attracted by the store
1,035
Attraction rate
with new collection
15.0%

+50%

Attraction-rate lift

-18% corridor traffic

Even with about 18% fewer people passing by, the storefront converted a 50% larger share of traffic into entries.

Where to investigate first

The change appears in the attraction rate. That directs the first analysis toward the store's external elements, without concluding that any one of them caused the result.

  • Storefront
  • New collection
  • Campaign
  • Facade

What happens after entry

See what holds attention — and what ends early.

Attraction shows who entered. Trends, zones, and duration reveal how those visits behaved inside the store and help direct the next investigation.

Illustrative data
Previous periodNew collection

Visitor trends

Daily entries across equivalent periods.

  • Mon: 120 entries in the previous period and 143 with the new collection
  • Tue: 118 entries in the previous period and 147 with the new collection
  • Wed: 121 entries in the previous period and 150 with the new collection
  • Thu: 119 entries in the previous period and 153 with the new collection
  • Fri: 123 entries in the previous period and 149 with the new collection
  • Sat: 120 entries in the previous period and 145 with the new collection
  • Sun: 121 entries in the previous period and 148 with the new collection

Average time in store

24 min

+33% vs 18 min

Visits without engagement

18.0%

-9.0 pp vs 27.0%

Bounce rate: completed visits that did not qualify dwell in an engagement zone or at checkout.

Store heatmap

Locate where circulation and dwell concentrate across the store floor plan.

Lower intensityHigher intensity

Illustrative occupancy map: Shoes accounts for 22% of time, Shirts 18%, and Trousers 15%.

Top zones

Share of total occupancy time recorded across zones.

  1. 1Shoesof total occupancy time22%+4 pp
  2. 2Shirtsof total occupancy time18%+1 pp
  3. 3Trousersof total occupancy time15%-3 pp

Visit duration

Distribution of completed visits.

  1. < 5 min
  2. 5–15 min
  3. 15–30 min
  4. 30–60 min
  5. 60+ min

Shoes accounts for 22% of occupancy time and gained +4 pp. The signal indicates greater attention; compare merchandising, availability, and service before attributing a cause.

Compare equivalent contexts

  • Periods
  • Stores
  • Campaigns
  • Collections
  • Dayparts

Confidence in every reading

New technology in the background. With the camera infrastructure you already have.

Sentinela monitors your local cameras, processes data locally, and turns movement into clear information for your operation.

  1. Local processing

    Data is processed locally in the store. During normal operation, analytics receives events instead of full videos.

  2. Information for action

    Track the funnel, floor flow, zones, visit duration, and operational health in one management view.

What you need to know

Does estimated purchase confirm a sale?+

No. It is an experimental journey inference after a checkout-qualified visit. It does not confirm a transaction, revenue, or POS data.

Do I need to replace my cameras?+

Not always. A qualified technician assesses compatibility, installs, certifies, and calibrates the system. The store team receives the solution ready to monitor.

Does the platform identify customers?+

It does not create cross-day profiles. Cross-camera continuity is limited to the active visit, with bounded crops and expiring embeddings.

Can I compare multiple stores?+

Yes. Each store keeps its own configuration and can be compared using rates, equivalent periods, and comparable contexts.

Estimated purchase is an experimental journey inference and does not confirm a sale, revenue, or financial transaction.

Turn passers-by into an operational metric

Discover how much traffic in front of your store truly becomes a sales opportunity.

See how Sentinela can measure your operation's physical funnel in a demo tailored to your scenario.